14 Feb 2024 08:54 AM
I am unstable to activate my card as it says unable to link account
14 Feb 2024 09:44 AM
Posted by a Superuser, not a Sky employee. Find out more
@Liammm111 wrote:
it says unable to link account
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
14 Feb 2024 09:56 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent @Liammm111 an invite to chat.
16 Feb 2024 10:07 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion