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Discussion topic: Keep my old phone number

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This message was authored by Jo23231 This message was authored by: Jo23231

Keep my old phone number

I've ordered a new sky contract phone, I currently have a sky SIM card but it's not in my name- new one is. 
is it possible to keep the same phone number? 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Keep my old phone number

Posted by a Superuser, not a Sky employee. Find out more

@Jo23231  Only way to keep the number for the sim in your name is to transfer it to another payg provider then back to sky again on the correct sim


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Jo23231
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This message was authored by Jo23231 This message was authored by: Jo23231

Re: Keep my old phone number

It's the number that's not in my name that I want to keep? Is that possible @SKY1992bf 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Keep my old phone number

Posted by a Superuser, not a Sky employee. Find out more

@Jo23231  It's possible only by following the advice I've already given in post 2 above 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by caesarome This message was authored by: caesarome

Re: Keep my old phone number

Posted by a Superuser, not a Sky employee. Find out more

@Jo23231 wrote:

It's the number that's not in my name that I want to keep? Is that possible @SKY1992bf 


Do you have access to the phone in question, if so do as posted and transfer it to a PAYG network them back again to the new Sky sim that you have.

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