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Discussion topic: Just ordered a new device thinking I can put my existing sky sim in it but order says e sim

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Katndave
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This message was authored by Katndave This message was authored by: Katndave

Just ordered a new device thinking I can put my existing sky sim in it but order says e sim

‎05 Jan 2024 08:05 PM

I've just ordered a new device  thinking I can put my existing sim in it from sky but the email order confirmation is saying e sim does this mean I can't thanks

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Just ordered a new device thinking I can put my existing sky sim in it but order says e sim

‎05 Jan 2024 08:23 PM

Posted by a Superuser, not a Sky employee. Find out more

You can put your existing sim in your new phone so should you be sent another one with the phone don't activate it then it will be cancelled so you will not be charged for it.

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