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Discussion topic: Just got a new SIM from Sky and can't get data??

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This message was authored by: Eddie42

Just got a new SIM from Sky and can't get data??

I got a sky SIM card and can't get data on it ?

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This message was authored by: caesarome

Re: Just got a new SIM from Sky and can't get data??

Posted by a Superuser, not a Sky employee. Find out more

@Eddie42 

Have you activated the sim card ?

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This message was authored by: Eddie42

Re: Just got a new SIM from Sky and can't get data??

I have. WiFi is working fine but when I switch to data I get nothing. I've tried everything.

This message was authored by: caesarome

Re: Just got a new SIM from Sky and can't get data??

Posted by a Superuser, not a Sky employee. Find out more

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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This message was authored by: Eddie42

Re: Just got a new SIM from Sky and can't get data??

I got it working. I switched preferred network from 5 G to LTE and it's working perfectly. Thank you.

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