It has been over 3 days and my old number has not been transferred to my new sky SIM - why?
I spoke with one of your advisors and she said that she had activated the transfer of my old number but that was over 3 days ago and it still hasn't transferred.
Re: It has been over 3 days and my old number has not been transferred to my new sky SIM - why?
Posted by a Superuser, not a Sky employee. Find out more
Hi @Krg4 just to be clear you are a new sky mobile customer ? You have purchased and activated a new sky sim ? You have given your PAC from your old network to sky 3 days ago ?
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Re: It has been over 3 days and my old number has not been transferred to my new sky SIM - why?
I am a new sky mobile customer, I have activated my new sky SIM, I have received the PAC code but when I spoke with the sky advisor she said she didn't need it and that she could sort out the transfer - that was on Monday 14th
Re: It has been over 3 days and my old number has not been transferred to my new sky SIM - why?
Posted by a Superuser, not a Sky employee. Find out more
Hi @Krg4 if you are transferring your number from a different network to sky then you definitely need a PAC, nothing will happen without giving it to sky.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Re: It has been over 3 days and my old number has not been transferred to my new sky SIM - why?
Hi John, I have had my PAC code from EE and I offered it to the advisor (had to call as there was an error on their system) but she didn't want it! I questioned could she still transfer my old number without it and said definitely yes! ??
