Is anyone else having problems not being able to make or receive calls.

[HelenK3173]

2 days now I can't make or receive calls on my mobile is there an issue?

[Daniel0210]

@HelenK3173 

There was an issue yesterday from about 0920 til 1730 but some customers are apparently still experiencing problems. 

[scaniadaf · Accepted solution]

I've had the same problem - not being able to make or recieve calls twice in the last 2 months. 

Read solution on forum - restart phone - worked ok.  The other solution was to turn on/off Airplane Mode - what good is that if you don't know yor phone is not recieving calls.

Not the ideal solution as this week missed an important call - if it happens again I will definitely be looking to change provider.

Reading comments on forum this problem has been ongoing for a long time.

[Charlotte+ewingto]

Hi. I'm in North London and when I try to make a call I get a message saying not registered to a network?????

[scaniadaf]

I'm  in Durham - when I try to call - phone doesn't dial just hangs up. Restarted  phone - seems OK for now

[HelenK3173]

I've reset my phone twice then did airport mode and that seemed to fix it although I went online onto sky website and there was a mast down in my area but I think users should be told when there are issues and give us credit when it's down a lot lol

[HelenK3173]

Thanks everyone I've just got it sorted now