11-07-2018 11:16 PM
Will find calling is not a feature available on Sky mobile. So you'll be waiting a while.
For VVM, the solution is to phone sky and ask for a replacement SIM. The new one has solved all known issues from other posts.
Assume you have a compatible device to get VVM
12-07-2018 08:32 PM
Go to general appointment hen settings, I am assuming you have a iPhone. Go to voicemail and click on it, it will ask to set a new pin, once you have set the new pin, you should have visual voicemail.
Its asy if you know how, this is for IPhones only
13-07-2018 09:04 AM
Don't worry about that. It may or may not work. The issue is with the service activation. What it needs is to be tricked into activating again. You can do that by putting in another SIM and messing around OR just order a replacement SIM and it comes out ready. I assume, as most people that have had this issue have transferred their number, that you are in a similar boat too. If not, still order the SIM. Youll have to be on one of the latest phones..5S and above I think and the LATEST iOS 11.4.1 I think.
18-07-2018 03:26 PM
For those having problems getting your visual voice mail working I thought I’d share the soloution the sky team found for mine. After days of trying obvious stuffing, swapping sims, phone resets and generally jumping through hoops it was finally passed to a higher tech team.
To cut a long story short. I, like a lot of frustrated Sky customer, must have download a visual voice mail app when waiting for the service to materialise. This app must have set up a forward to another number when peeps called and didn’t get an answer. So no ones messages actually got to my sky voice mail. I’d tried this app months ago and had forgotten about it. I’d like to thank the techie at sky that finally found the fault.
I’m not sure if the call forward could have been changed on the phone but he did it by remote and now I’m getting my messages. Hope this helps some peeps x
28-08-2018 07:13 AM
Well all, I did it... as suggested by others, in a few simple steps
- replace Sky SIM with that of my old provider (didn't seem to matter that it was no longer functioning), probably any non-Sky SIM is fine
- reset network settings
- put Sky SIM back in
hope it works for y'all
28-08-2018 09:45 AM
Good stuff. Just a word of advice, I was on holiday a month ago and the roaming failed. When it came back, VVM had gone again.
One of the sound bits of advice was to get a new sim ordered. I did that in the end. They send it in a few days and once you activate it, all problems have gone. It may be easier in the long run.
It it can be done on your online account and is so easy.