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Discussion topic: Iphone 12

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Natalie61
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This message was authored by Natalie61 This message was authored by: Natalie61

Iphone 12

‎09 Apr 2024 12:01 PM

My son has changed his password on iohone and forgot it how can i get this sorted 

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TimmyBGood
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Re: Iphone 12

‎09 Apr 2024 12:08 PM - last edited: ‎09 Apr 2024 12:16 PM

Posted by a Superuser, not a Sky employee. Find out more

@Natalie61 

 

As the retailer, Sky can't help with that.

 

Famously, Apple take security very seriously: if the phone hasn't previously been linked to iTunes on a computer (or an iCloud account) then only a full reset and content wipe will be possible.  Even state security agencies cannot get past the password and local encryption itself.

 

https://support.apple.com/en-gb/118430 

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