They didn't. It's a common mistake to pick up an Albanian mast if near the border. Sky aren't likely to reimburse you. See this link, in particular'accidental roaming' near the bottom...
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Sky has no say in how networks outside of the UK work but when you are near a border your device could connect to one in the other country as per this:
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Greece and Albania are a few kilometres apart at the narrowest point of the Straits. Unfortunately cellular signal isn't noted for its ability to recognise and then stop at an international border.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Sky has no say in how networks outside of the UK work but when you are near a border your device could connect to one in the other country as per this:
Might be the phone being on auto select for network but can't help feeling that the situation is to Sky's advantage. Day 1 recognized as being investigated Greece = £2. Day 2 & 3 suddenly no more Greece but Albania & cost = £45
