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Discussion topic: In america with work, cant make or receive calls,no internet bar connecting to hotel wifi

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This message was authored by carolinephat This message was authored by: carolinephat

In america with work, cant make or receive calls,no internet bar connecting to hotel wifi

My husband is in americ on a work trip. Phone not working,can't make or receive calls and Internet not working.  Atm connected to hotels WiFi to allow him to call via whatsapp

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This message was authored by Ahill1 This message was authored by: Ahill1

Re: In america with work, cant make or receive calls,no internet bar connecting to hotel wifi

I'm having the exact same problems in the USA at the moment too.
This message was authored by 63johnw This message was authored by: 63johnw

Re: In america with work, cant make or receive calls,no internet bar connecting to hotel wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @carolinephat  and @Ahill1  have you looked here ?

 

https://www.sky.com/help/articles/sky-mobile-roaming-in-the-usa

 

also try turning off automatic network selection  in the phone settings then do a manual search and select from the list there. 

if using iPhones also try setting, mobile service, sim applications and try changing the setting there. 

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