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Message posted on ‎19 Sep 2025 10:50 PM

IS SKY MOBILE DOWN ?

I have only had "Emergency Calls Only" now on my phone for 3 days and trying to get hold if Sky us like getting blood from a stone, anyone else having this problem ?
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Avatar for caesarome
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Message posted on ‎20 Sep 2025 05:42 AM

Re: IS SKY MOBILE DOWN ?

Posted by a Superuser, not a Sky employee. Find out more

@Nails2767 

If there are no mast issues then you might want to get in touch with Sky to ask them to send you a replacement sim incase the one you have has developed a fault.

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Avatar for Daniel0210
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Message posted on ‎20 Sep 2025 05:01 AM

Re: IS SKY MOBILE DOWN ?

Posted by a Superuser, not a Sky employee. Find out more

@Nails2767 

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: caesarome Answer

Message posted on ‎20 Sep 2025 05:42 AM

Re: IS SKY MOBILE DOWN ?

Posted by a Superuser, not a Sky employee. Find out more

@Nails2767 

If there are no mast issues then you might want to get in touch with Sky to ask them to send you a replacement sim incase the one you have has developed a fault.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Nails2767

Message posted on ‎20 Sep 2025 05:58 PM

Re: IS SKY MOBILE DOWN ?

I finally managed to get through to them, you are correct, its a faulty sim card.  thanks very much

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