0

Discussion topic: IPHONE WONT CHARGE. I HAVE CHANGED CHARGER AND STILL WON'T CHARGE

Reply
This message was authored by Katlyn This message was authored by: Katlyn

IPHONE WONT CHARGE. I HAVE CHANGED CHARGER AND STILL WON'T CHARGE

I have changed the charger and used another charging point and it won't charge

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: IPHONE WONT CHARGE. I HAVE CHANGED CHARGER AND STILL WON'T CHARGE

Posted by a Superuser, not a Sky employee. Find out more

Hi @Katlyn  you can send it back to sky for repair (if it's out of warranty there would be a charge) or you could take it to an Apple Store for them to look at. 

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by scotland21 This message was authored by: scotland21

Re: IPHONE WONT CHARGE. I HAVE CHANGED CHARGER AND STILL WON'T CHARGE

Check that the charging port doesn't have fluff in it, either by checking how far the charging cable connector is going into the charging port (compare with another iPhone) or take a wooden toothpick and srape in the charging port. You'll be surprised how much fluff can get in especially if you have your phone in back pockets etc.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion