I would like to cancel my package

[Ramshah1]

Hi,

I have broadband sky ,tv, and two mobile connection with you guys .

i have contacted several time to your difficult customer service regarding the reception, connectivity issue and internet on the mobile phone .

due to internet connectivity in the city , Belfast , swords I have faced numerous difficulties in my day to day life .

one of the biggest problem finding address using internet, internet is never available when needed .

if some one calls on my phone it is most of the Ime not reachable, my wife sitting next to me calls me it is then also not reachable,

all i get text messages after some time stating missed call 

if some one calls and answered internet connection disappears from the phone for hours .

i think i have been tricked into getting package which has 0 value .

i do not wish to continue with your service including phone mobile internet and tv .

[PandJ2020]

---

@Ramshah1 wrote:

Hi,

I have broadband sky ,tv, and two mobile connection with you guys .

---

Not us - this is a customer led help forum.

You need to contact Sky directly to give notice to cancel out of contract services.

[Carlos25]

Hi I would like to cancel my package please. 

[63johnw]

Hi @Carlos25  then you need to call sky, can't be done here or online.