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Discussion topic: I would like to cancel a sky sim card that I am currently paying for as my wife has dementia

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Mr+E+Riley
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I would like to cancel a sky sim card that I am currently paying for as my wife has dementia

‎01 Feb 2023 01:23 PM

I would like to cancel my sim card as it is no longer in use and I am still paying for it

 

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GD1
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Re: I would like to cancel a sky sim card that I am currently paying for as my wife has dementia

‎01 Feb 2023 01:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@Mr+E+Riley  You will need to call sky on 150 from a sky mobile if either you are outside the 12 month period or within th 3 day cool off to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: I would like to cancel a sky sim card that I am currently paying for as my wife has dementia

‎01 Feb 2023 01:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@Mr+E+Riley  You will need to call sky on 150 from a sky mobile if either you are outside the 12 month period or within th 3 day cool off to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Montydarren
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Re: I would like to cancel a sky sim card that I am currently paying for

‎26 Apr 2023 09:31 AM

hi i would like to cancel a sim card my son wos using no longer required the sim 

 

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caesarome
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Re: I would like to cancel a sky sim card that I am currently paying for

‎26 Apr 2023 09:43 AM

Posted by a Superuser, not a Sky employee. Find out more

@Montydarren 

The sim can only be cancelled if he has had it for 12 months or more so if this is the case give Sky a call on the free 150 number.

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