I want to upgrade my phone

[michael251992]

I want to up grade my phone to the Samsung galaxy s24 I've had an offer from 3 which was my old service provider so I'm thinking off leaving sky and to go back with 3 so I want to cancel this contract I already have 160 pound in credit so I won't be making any further payments until this is done

[caesarome]

You are telling other customers here only, if your phone has been paid off in full and the sim is for than 12 months old the you are free to cancel it or transfer the number to a different network. 

If you haven't paid the phone off then this does need to be done either via the monthly payments or by paying the remainder of in full.