I want to order a new phone but it’s under my old address and I can’t change it.

[Sophie9619]

Wanting to order a new phone and need to change the address.

it says book a move when I go on but won't actually change it. I've followed the process through book a change and nothing.

[caesarome]

@Sophie9619 

To get your address changed (and place this order if you want) you will need to call Sky.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home