I want to cancel sim only contract

[Tracey145]

I want to cancel my current contract on my iPhone 13 as I have allready finished paying for the phone and want to upgrade. Can I cancel it?

[GD1]

@Tracey145   You need to call Sky to cancel your sim

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[caesarome]

@Tracey145 

If you have finished paying for it then the phone belongs to you so there is nothing to cancel. You could cancel the sim but should you order a new one you will have a new phone number.

[Tracey145]

However won't I be paying for the sim contract and the new phone then?

[caesarome]

@Tracey145 

That depends on what you want to do:

Cancel the sim and order a new sim with a new number.

Keep using the sim you have and only order a new phone.

[PandJ2020]

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@Tracey145 wrote:

However won't I be paying for the sim contract and the new phone then?

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If you've paid your current phone off completely then you can initiate a 'swap'.  (You can only buy a new phone - you own the current phone outright and it's up to you what you do with it)

If you want to keep your phone number then you don't want to cancel the current SIM...