I want ti get my proof of usages

[Nh8]

I lost my phone and i want to claim my device but insurance company says I need to get proof of usage but sky didn't provide it 

[caesarome · Accepted solution]

@Nh8 

Have a read of this;

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

This was posted by a Sky employee previously :

"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."

So look for your credit agreement in your message centre:
https://www.sky.com/mymessages

[CHETANKUMAR]

I need proof of usage for month of sep to move

[caesarome]

@CHETANKUMAR 

See the post above yours.

[Daniel0210]

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@CHETANKUMAR wrote:

I need proof of usage for month of sep to move 

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@CHETANKUMAR 

To move what? Or is that a typo. The post above yours explains what you need.