15 Jul 2024 09:59 PM
Hi. I've upgraded from my iPhone 8 to a 15. I have a new data package too but want to keep my old number. How do i activate my package with my old number please
15 Jul 2024 10:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mel+5555 wrote:
How do i activate my package with my old number please
You can't I'm afraid as it isn't possible to directly transfer a number from one Sky sim to another so you have a few options:
1. Keep using your old sim and don't use the new one.
2. Activate the new one that will have a different number then call Sky to cancel the old one.
3. Activate the new one, then get a pac code for the old one to move it to a PAYG network. Then get a pac from the PAYG network to transfer the number to your new Sky sim.
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