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Discussion topic: I’ve upgraded my iPhone and waiting to return old phone do sky send packaging - not received yet

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This message was authored by spencer84 This message was authored by: spencer84

I’ve upgraded my iPhone and waiting to return old phone do sky send packaging - not received yet

When do sky send packaging mobile swap - only got 14 days to return so would appreciate knowing how long it takes to be sent appropriate pa kaging and label thank you


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I’ve upgraded my iPhone and waiting to return old phone do sky send packaging - not received yet

Posted by a Superuser, not a Sky employee. Find out more

@spencer84 

Yo should be able to use the packaging your new phone came in as there should be a small return label on the inside of it. If you no longer have this then call Sky on 150 to let them know that you need a return label and packaging if you haven't anything to use.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I’ve upgraded my iPhone and waiting to return old phone do sky send packaging - not received yet

Posted by a Superuser, not a Sky employee. Find out more

@spencer84 

Yo should be able to use the packaging your new phone came in as there should be a small return label on the inside of it. If you no longer have this then call Sky on 150 to let them know that you need a return label and packaging if you haven't anything to use.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I’ve upgraded my iPhone and waiting to return old phone do sky send packaging - not received yet

Posted by a Superuser, not a Sky employee. Find out more

@spencer84 

My understanding is the packaging your new phone came in should have contained a small return label on the inside of it and you use the same box/bag. If you no longer have this call Sky on 150 as they will then discuss with you the best way to return it. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
spencer84
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This message was authored by spencer84 This message was authored by: spencer84

Re: I’ve upgraded my iPhone and waiting to return old phone do sky send packaging - not received yet

Thank you box was of no use but found the label so I'll sort much appreciated

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