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Discussion topic: I've ordered a iPhone 15 and i cant view my orders so don't know if my order has gone though or not

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This message was authored by tjpreston This message was authored by: tjpreston

I've ordered a iPhone 15 and i cant view my orders so don't know if my order has gone though or not

ive placed the order and ut in my bank details but have not recived any comfirmation emails about the phone

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I've ordered a iPhone 15 and i cant view my orders so don't know if my order has gone though or

Posted by a Superuser, not a Sky employee. Find out more

@tjpreston 
After the credit checks have been completed (these take longer if the order was placed over a weekend) the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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