I've just had a phone call saying sky is shutting down my sim card for this phone .

[elliemia1]

The person said they are going to shut down this sim card but they will send me a new one with the same number and data plan . Plus i would continue on with my contract . As soon as I said my contract ran out so I'm not on contract they said bye and hung up . Is this a scam or are sky shutting sims down

[63johnw · Accepted solution]

Hi @elliemia1  this is a known scam doing the rounds. As long as you didn't disclose any account/password information then just ignore it. 

[caesarome]

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@elliemia1 wrote:
Is this a scam or are sky shutting sims down

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This is definitely a scam as Sky never shuts down sims only to send you another one so hopefully you gave this caller no personal or financial details ?

[TimmyBGood]

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@elliemia1 wrote:
As soon as I said my contract ran out so I'm not on contract they said bye and hung up .

Typically the criminals are hoping to get enough details from the victim to be able to place an order for expensive hardware (usually iPhones) which Sky sends to the account address because to them it looks like a legitimate order.  The scammers then get in touch to 'rectify the mistake' by having the victim send the phones on to a different address, at which point they are gone.

[MeandMy]

Had the same thing. I just told them I had my 02 sim cards ready to go so whenever they are ready they can close the account. They didnt know what to say

[PandJ2020]

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@elliemia1 wrote:
 Is this a scam

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Yes.

the main lies are:

Needing to reissue SIM as they are being cancelled.

A new 5G SIM is required.

Get 30-40% off your bill.

[Sianny1]

I just received this phone call myself today 19/4/2025 they still doing the scam so please be careful guys sounded funny to me so goggled when on the phone to them and came across this feed thank you otherwise I could have been scammed