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Discussion topic: I’ve been wait for my refund for more than a month

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This message was authored by: Sheraz5

Message posted on ‎01 Oct 2025 12:09 AM

I’ve been wait for my refund for more than a month

I tried to finance a mobile phone via sky and i paid 180£ upfront but it got rejected. I received an email that my upfront amount will be refunded in the next 14 days but its been more than a month now and i haven't received my refund

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This message was authored by: Daniel0210

Message posted on ‎01 Oct 2025 05:22 AM

Re: I’ve been wait for my refund for more than a month

Posted by a Superuser, not a Sky employee. Find out more

@Sheraz5 
Any upfront payment you’ve made should be refunded after about 14 days as you've stated but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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