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Discussion topic: I tried to add new device iPhone 14 normal and they say will be in contact as I need a decision soon

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This message was authored by Alexandra+p This message was authored by: Alexandra+p

I tried to add new device iPhone 14 normal and they say will be in contact as I need a decision soon

I tried to take a new device a new iPhone 14 purple normal one they say will let me know but I need a decision sooner 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I tried to add new device iPhone 14 normal and they say will be in contact as I need a decision

Posted by a Superuser, not a Sky employee. Find out more

@Alexandra+p 

It's not instant. After the two credit checks are complete (make take longer at a weekend) the most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order

We have no insider knowledge regarding stock levels or delivery timescales. When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I tried to add new device iPhone 14 normal and they say will be in contact as I need a decision

Posted by a Superuser, not a Sky employee. Find out more

@Alexandra+p wrote:

but I need a decision sooner 


It shouldn't take that long but further credit checks are undertaken and such there is nothing that can be done to speed the process up.

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