I signed a contract with Ski for a phone with a SIM card on 18.11.25 I want to know what is happenin

[Galin2]

I signed a contract with Ski for a phone with a SIM card on 18.11.25 I want to know what is happening

I'm calling the phones and no one is answering, tell me.

[caesarome · Accepted solution]

@Galin2 

The latest on your order should be found here:

https://www.sky.com/ordertracking

What did you order as they are the usual delays n the new iPhone 17 due to a shortage of stock from Apple.

[Daniel0210]

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@Galin2 wrote:

tell me.

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@Galin2 
As we’re customers here we have no insight into stock levels or any delivery timescales.

If you have ordered a latest model iPhone 17 delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.