Discussion topic: I paid my bill but it’s not giving me back my connection

This message was authored by: Ancy3 · ‎28 Sep 2023

I paid my bill but it’s not giving me back my connection. I need it for work tomorrow and the kids need it as they need to stay in communication with me. What do I do?

This message was authored by: caesarome · ‎28 Sep 2023

If your mobile was suspended due to you falling behind paying a bill then as well as paying it you will also need to setup a payment method on your account like a credit or debit card or a direct debit. Only once you have done this and the payment you made has been cleared then will your mobile service be restored.

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Discussion topic: I paid my bill but it’s not giving me back my connection

I paid my bill but it’s not giving me back my connection

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Re: I paid my bill but it’s not giving me back my connection

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