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Discussion topic: I ordered the wrong mobile phone on sky swap how do I return it and order the correct one

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This message was authored by Tyrone+Barnes This message was authored by: Tyrone+Barnes

I ordered the wrong mobile phone on sky swap how do I return it and order the correct one

I ordered a Samsung Galaxy S24 5G in error on Sky swap when it should have been S24+ 5G. How do I rectify this without an hour long phonecall?

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This message was authored by GD1 This message was authored by: GD1

Re: I ordered the wrong mobile phone on sky swap how do I return it and order the correct one

Posted by a Superuser, not a Sky employee. Find out more

@Tyrone+Barnes  Your only option is to call.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I ordered the wrong mobile phone on sky swap how do I return it and order the correct one

Posted by a Superuser, not a Sky employee. Find out more

@Tyrone+Barnes 

And then ordering the alternative will necessitate further credit checks. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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