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Discussion topic: I ordered iphone 16 pro but i Didn’t get it yet

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This message was authored by: 13Jasmine

Message posted on ‎11 Feb 2025 11:59 AM

I ordered iphone 16 pro but i Didn’t get it yet

I ordered iPhone 16 pro on 8th of February but i didn't receive, i got a mail my order was returned to sky mobile 

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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎11 Feb 2025 12:00 PM

Re: I ordered iphone 16 pro but i Didn’t get it yet

Posted by a Superuser, not a Sky employee. Find out more

@13Jasmine You will have to call Sky to find out whats happened, the forum is customer to customer support and the few Sky staff here will be unable to assist.

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎11 Feb 2025 12:02 PM

Re: I ordered iphone 16 pro but i Didn’t get it yet

Posted by a Superuser, not a Sky employee. Find out more
@13Jasmine wrote:

i got a mail my order was returned to sky mobile 

That's usually a sign of a failed credit check.

 

You'll need to call Sky to confirm.

I am just another Sky customer and my views are my own even if you don't like the answers
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