I ordered a laptop to my new address but it’s being sent to old

[Jamieh5]

I placed a order for a MacBook and it said my address but the email says my old address what do I do ? 

[GD1]

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@Jamieh5 wrote:

I placed a order for a MacBook and it said my address but the email says my old address what do I do ? 

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You'll need to call Sky

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[caesarome]

@Jamieh5 

The latest on your order should be found here:

https://www.sky.com/ordertracking

It will go to whatever address you have on your Sky account. If this is wrong then you will have to call Sky to get the order cancelled.