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Discussion topic: I not using my phone abroad is too hight why they charging me

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This message was authored by: Mlopez

Message posted on ‎22 Aug 2024 06:12 AM

I not using my phone abroad is too hight why they charging me

I not using my phone abroad is too hight why they charging me so much I putting flightmode.
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎22 Aug 2024 07:15 AM

Re: I not using my phone abroad is too hight why they charging me

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mlopez  make sure roaming is off, mobile data is off and flight mode is on. If you waited until you got to your destination before doing the above then your phone will have connected to the local network and you will be charged for that. Also making any calls or sending any text messages will also be charged. 

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This message was authored by: PandJ2020

Message posted on ‎22 Aug 2024 08:55 AM

Re: I not using my phone abroad is too hight why they charging me

Posted by a Superuser, not a Sky employee. Find out more
@Mlopez wrote:
why they charging me so 

What country are you in?

I am just another Sky customer and my views are my own even if you don't like the answers
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