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Discussion topic: I need to update my address information as I’m about to upgrade my sky mobile

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This message was authored by AndyHullock18 This message was authored by: AndyHullock18

I need to update my address information as I’m about to upgrade my sky mobile

I've recently moved house, and I need to update my address. I'm a Sky mobile customer only, I don't have Sky broadband or Sky tv. I can't seem to find a way to do this, the phone number and chat just directed me to booking a 'home move'. I'm looking to upgrade my phone, but my account still showed my old address. Can anyone help? Thanks 🙏 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I need to update my address information as I’m about to upgrade my sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@AndyHullock18 

You can only do this by calling Sky. Just call 150 from your current Sky mobile.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I need to update my address information as I’m about to upgrade my sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@AndyHullock18 

You can only do this by calling Sky. Just call 150 from your current Sky mobile.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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