0

Discussion topic: I need to send back a new mobile cant find out where i can print off a lable

Reply
This message was authored by Wyatt-grainge This message was authored by: Wyatt-grainge

I need to send back a new mobile cant find out where i can print off a lable

I can't see on the site how  to print a returns label can any one help 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need to send back a new mobile cant find out where i can print off a lable

Posted by a Superuser, not a Sky employee. Find out more

@Wyatt-grainge 
Providing you are still within the cooling off period you’ll need to ring Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or Sky landline. This link provides some information that will help https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
If you later order an alternative device don’t forget you will undergo further credit checks.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Wyatt-grainge
Topic Author
This message was authored by Wyatt-grainge This message was authored by: Wyatt-grainge

Re: Iwould like a prepaid lable from you to send my router back

Been on line can't get past instructions 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Iwould like a prepaid lable from you to send my router back

Posted by a Superuser, not a Sky employee. Find out more

@Wyatt-grainge 

As previously stated you need to call Sky.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion