Discussion topic: I need to access full call records for three years for legal proceedings.

This message was authored by: MisterSMD · ‎21 Oct 2024

I am involved in legal proceedings as claimant and will be asked for full call records from my mobile (in and out) for the last three years. Screen captures are very painful to obtain and done have inbound calls either. Is there any other way?

This message was authored by: 63johnw · ‎21 Oct 2024

Hi @MisterSMD you should be able to download the outgoing call information with your bills via your account. You wont be able to get incoming call information.

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This message was authored by: Daniel0210 · ‎21 Oct 2024

@MisterSMD

For older bills you may have to submit a subject access request https://www.sky.com/help/forms/customer-information-request

These can take up to 28 days to be actioned but as @63johnw correctly states it won't include incoming call information or calls to freephone numbers.

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Discussion topic: I need to access full call records for three years for legal proceedings.

I need to access full call records for three years for legal proceedings.

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Re: I need to access full call records for three years for legal proceedings.

Re: I need to access full call records for three years for legal proceedings.

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