@Minxy3107
The first thing to do is to get yourself registered with the accessibility team at Sky as there are extra contact options available to you once you have done this:
https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers
You could then either try contacting them or another way you can contact Sky is via their social media sites as there are links to these at the bottom of this page. Sky are also active on Whatsapp.
If this lost/stoeln phone was from Sky then you will need to inform them of this so it can be blocked:
https://www.sky.com/help/articles/lost-or-stolen-sky-mobile
And you might want to register the stolen/lost device here:
https://www.immobilise.com/
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