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Discussion topic: I need proof of purchase
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This message was authored by: UpenPatel
Message posted on 21 Aug 2025 03:16 PM
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I need proof of purchase
He'll I lost my mobile and I talk with my insurance company and he told me proof of purchase need documents
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Aug 2025 03:24 PM - last edited: 21 Aug 2025 03:28 PM
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Re: I need proof of purchase
As per Skys website ~
"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."
So look for your credit agreement which will be in your message centre:
https://www.sky.com/mymessages
It may also be a good idea to register any loss/theft on the Immobilise website https://www.immobilise.com
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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