This discussion topic has been answered Discussion topic: I need contact number to speak to someone
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Message posted on 02 Oct 2025 02:19 PM
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hi I just received new phone with the SIM card but I received two SIM card instead of one. Why is that for? I just wanna know why is the extra Sim card I will I need only one
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Message posted on 02 Oct 2025 02:59 PM
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Sky have been known to provide a 'free' SIM. That is 100MB SIM for an initial £0pm. (But will increase later)
As noted, when you activate a SIM you can choose which dataplan you are assigning to it. (If only one is available then simply ignore the extra SIM, otherwise ensure you select the correct plan)
To call Sky it's 150 from an activated SIM.
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Message posted on 02 Oct 2025 02:40 PM
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Re: I need contact number to speak to someone
It does mention in your track order that you may get two sims during your delivery.
Do not worry, just go through the activation of either one of the sims and ignore the spare sim.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 02 Oct 2025 02:59 PM
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Sky have been known to provide a 'free' SIM. That is 100MB SIM for an initial £0pm. (But will increase later)
As noted, when you activate a SIM you can choose which dataplan you are assigning to it. (If only one is available then simply ignore the extra SIM, otherwise ensure you select the correct plan)
To call Sky it's 150 from an activated SIM.
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