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Discussion topic: I my phone number hasn’t switched

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Message posted on ‎30 May 2025 09:11 AM

I my phone number hasn’t switched

I got my new phone and switched everything got a pac code from my old provider 3 and I received an email from sky saying g it would be done the next day it's not done I'm not sure what to do. 

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This message was authored by: PandJ2020

Message posted on ‎30 May 2025 09:56 AM

Re: I my phone number hasn’t switched

Posted by a Superuser, not a Sky employee. Find out more

When was this?  Is your Three SIM still working?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎30 May 2025 09:59 AM

Re: I my phone number hasn’t switched

So my other sim is completely gone now can't access it I received this email so iv been waiting since yesterday afternoon and I can't do anything. On sky my number is on the app but no one can call me 

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Message posted on ‎30 May 2025 10:18 AM

Re: I my phone number hasn’t switched

Posted by a Superuser, not a Sky employee. Find out more

Hopefully the transfer should complete today.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎30 May 2025 10:19 AM

Re: I my phone number hasn’t switched

So I don't need to worry about anything and I can't try do anything in the meantime 

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Message posted on ‎30 May 2025 10:20 AM

Re: I my phone number hasn’t switched

Posted by a Superuser, not a Sky employee. Find out more

@Leesh2 

Your image was rejected as it contains the two relevant mobile numbers which is unwise as you're posting on a public forum. Please block out all personal information if you submit the image again.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on ‎30 May 2025 10:23 AM

Re: I my phone number hasn’t switched

Posted by a Superuser, not a Sky employee. Find out more

If tne sim you had on the other network is not working then it might be because the number is in tne process of being transfered to your Sky sim so at present you do not need to do anything.

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