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Discussion topic: I’m unable to make calls. I dial the number or select the contact and it immediately cuts off

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This message was authored by Catrin111 This message was authored by: Catrin111

I’m unable to make calls. I dial the number or select the contact and it immediately cuts off

I'm trying to make outbound calls and who ever I call, the call just cuts off before even dialing, and I can't call sky for support and the robot chat was useless. 

For background, a few days ago I changed my sim to unlimited data. I'm not sure if that has anything to do with it. This issue only started 22nd Jan in the afternoon. I also have full bars and 5G. 

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This message was authored by Bigmomma This message was authored by: Bigmomma

Re: I’m unable to make calls. I dial the number or select the contact and it immediately cuts off

I'm having the same issue. My child's school has been trying to call me as she's poorly and I'm not receiving incoming calls either so it's not your phone..

Catrin111
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This message was authored by Catrin111 This message was authored by: Catrin111

Re: I’m unable to make calls. I dial the number or select the contact and it immediately cuts off

Maybe the network is down but there's nothing online about it and I can't call Sky to check. What a nightmare. I have issues with Sky mobile more than I've ever had with other networks. 

This message was authored by Bigmomma This message was authored by: Bigmomma

Re: I’m unable to make calls. I dial the number or select the contact and it immediately cuts off

I have turned my phone off/on and it seems to have done the job now

Catrin111
Topic Author
This message was authored by Catrin111 This message was authored by: Catrin111

Re: I’m unable to make calls. I dial the number or select the contact and it immediately cuts off

That usually does the trick. I will try too 

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