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Discussion topic: I’m trying to upgrade my phone but I keep getting an error screen.

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This message was authored by: Zoe8439

I’m trying to upgrade my phone but I keep getting an error screen.

When I try to upgrade my device, I keep getting an error screen. I only have 5 devices I'm paying for, but there are old ones on there. I haven't got time to sit on the phone to sky, and It seems impossible to get to the chat option- the human one not the bot one. Any help appreciated. Thanks

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This message was authored by: caesarome

Re: I’m trying to upgrade my phone but I keep getting an error screen.

Posted by a Superuser, not a Sky employee. Find out more

What is the error you are seeing ?

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