26 Nov 2024 09:45 PM
I've moved over to Sky from another provider and have an eSIM which I've been unable to instal / activate. When reaching the page to activate my esim the message is "if you've ordered an eSIM it's not quite ready. Please try again later." I received my phone last night and swapped everything over easily but I'm stuck at this point. I have a confirmation code which was emailed to me but nowhere to put this in my account. Is this a timing issue or is assistance from Sky required?
26 Nov 2024 10:06 PM
Posted by a Superuser, not a Sky employee. Find out moreIf it is still saying the same tomorrow then you might want to contact Sky support for help.
26 Nov 2024 10:11 PM
I will do, thanks. In your opinion, better to phone or chat?
26 Nov 2024 10:12 PM
Posted by a Superuser, not a Sky employee. Find out moreIt is up to you but personally I would go via the phone.
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