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Discussion topic: I’m trying to apply for a sky phone but it says technical issues

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This message was authored by Beci_02 This message was authored by: Beci_02

I’m trying to apply for a sky phone but it says technical issues

I'm trying to apply for a sky phone but it says technical issues when I get to checkout 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I’m trying to apply for a sky phone but it says technical issues

Posted by a Superuser, not a Sky employee. Find out more

@Beci_02 

Give Sky a call and an agent can place the order for you.


You can call Sky free by dialling 150 from a Sky Talk landline or another Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I’m trying to apply for a sky phone but it says technical issues

Posted by a Superuser, not a Sky employee. Find out more

@Beci_02 

Give Sky a call and an agent can place the order for you.


You can call Sky free by dialling 150 from a Sky Talk landline or another Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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