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Discussion topic: I’m in Dubai and roaming isn’t working, also no phone signal

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This message was authored by MSCPSMITH This message was authored by: MSCPSMITH

I’m in Dubai and roaming isn’t working, also no phone signal

I'm in Dubai and Data Roaming isn't working and there's no phone signal. Sky advised this was being caused by a mast issue in the UK and it could be 24-48 hours before it's resolved. Is anyone else having this issue

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I’m in Dubai and roaming isn’t working, also no phone signal

Posted by a Superuser, not a Sky employee. Find out more

@MSCPSMITH 

This is the advice from Sky

https://www.sky.com/help/articles/sky-mobile-roaming-problems

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
MSCPSMITH
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This message was authored by MSCPSMITH This message was authored by: MSCPSMITH

Re: I’m in Dubai and roaming isn’t working, also no phone signal

I've already tried all of those suggestions and it still doesn't work. It worked fine for the first 2 weeks I was here and just went off 2 days ago. There are no issues with my spend cap. I've turned my phone off and back on, I've removed and replaced my sim, I've reset network settings. 

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