I lost my Sky activation code and need to get a new sim but it doesn’t let me order a new one

[Charlie56]

I lost my sim activation code and need to order a new sim and it won't let me and all the reply's aren too the same link to report my phone stolen when all I want to do is order a new sim and get my sim working

[caesarome]

@Charlie56 

What is happening when you try to order a new sim and this is the link you need to use to do this:

https://www.sky.com/shop/mobile/plans

[Charlie56]

It just says buying a new sim like I'm starting a new phone contract again 

[caesarome]

You do have to purchase a new sim as you can't get a replacement sim due to the other one not been activated so it will be cancelled so a new one is the only way to go ahead to get a sim on your account.