@linzib No one here can look into anything as this is a customer helps customer community.
Have you checked your bill online? Do the 2 charges cover different periods, as for discounts they will end as they are not for the lifetime of your service with Sky.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
