I have no service since this morning

[Kary]

I don't have service since this morning and I can't contact anyone in sky mobile to know if there is any issues 

[Caro17]

Join the club - it the most infuriating situation to be in especially when everything on their website is geared towards getting you to be buying more services and NOT towards resolving failed service!!

[Kary]

Sky should post service issues and an approximate time the issue will be solved 

[caesarome]

@Kary @Caro17 

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

[Daniel0210]

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@Kary wrote:

and an approximate time the issue will be solved 

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@Kary 

They won't know that and won't guess. If it's a mast fault it could take a while to repair as Sky don't own or maintain any masts so you and others would be relying on a third party company. 

[Kary]

Thanks Daniel but Sky should let us know that they have issues and they are working on them or whoever they rely on. 

[PandJ2020]

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@Kary wrote:

Thanks Daniel but Sky should let us know that they have issues and they are working on them or whoever they rely on. 

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They do, but you have to access it: https://www.sky.com/help/servicestatus

(I recommend clicking on the 'I'll stay signed out' option)

[reynolcm]

I have no signal either, and that sky status checker is saying there is no issues but clearly there is. 

[Kary]

Exactly, I checked as well and it says no issues. I also restarted my phone 3 times today and nothing,  finally someone with the same issue. 

[Sueby3]

I thought it was my phone or something I'd done on my phone but I see I'm not the only one with no mobile signal. Not seen anything from Sky about an outtage on their website, which would be helpful.

[Kary]

I totally agree, and this morning still no service 😑