13 Sep 2024 08:42 AM
I gave my PAC code on 6/09/2024 and not received my previous number I am now on holiday and my daughter phoned my previous number and someone else seems to have this number in use which has been mine for the last 17 years I don't understand how this can be ?????
13 Sep 2024 10:03 AM
Posted by a Superuser, not a Sky employee. Find out moreYou will need to call Sky on 150 about this.
13 Sep 2024 10:03 AM
Posted by a Superuser, not a Sky employee. Find out moreIt seems your previous provider has reallocated the number before you transferred it - there is a time limit for transfers.
If the number has been reallocated then it may be impossible to retrieve.
p.s. numbers are not 'owned'
13 Sep 2024 10:04 AM
Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:You will need to call Sky on 150 about this.
...possibly the previous provider too. It's not clear if Sky had confirmed the transfer.
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