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Discussion topic: I have changed my SIM plan as I kept running out of data however I never received the data?

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Megan67
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I have changed my SIM plan as I kept running out of data however I never received the data?

‎14 Jul 2024 10:29 AM

I changed my data plan however I never received the new data amount?

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caesarome
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Re: I have changed my SIM plan as I kept running out of data however I never received the data?

‎14 Jul 2024 10:29 AM

Posted by a Superuser, not a Sky employee. Find out more

Did you make sure it was applied to the sim you have got or did you in error order a new sim ?

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Megan67
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Re: I have changed my SIM plan as I kept running out of data however I never received the data?

‎14 Jul 2024 11:21 AM

The email I received says my SIM and had a text to say it's changed and I can start making the most of it straight away so I'm not sure

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caesarome
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Re: I have changed my SIM plan as I kept running out of data however I never received the data?

‎14 Jul 2024 11:52 AM

Posted by a Superuser, not a Sky employee. Find out more

Did you increase or lower your data plan ?

 

What does your account show now ?

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