Discussion topic: I have bought a new phone and it has come with a new sim, it will not accept the pac code as I’m a p

This message was authored by: Kellie09 · ‎05 Jun 2025

I have bought a new phone from sky through my account, it has sent me a sim, but it will not activate as I am already a customer, I have text the number it asks but the code will not be accepted

This message was authored by: GD1 · ‎05 Jun 2025

@Kellie09 You can't port a number from one Sky sim to another, you should simply use your old sim in your new phone.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome · ‎05 Jun 2025

@Kellie09

The phone might have come with a sim by default so unless you wanted a second sim and therefore be paying for another one then as advised above you can use the one you already have.

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Discussion topic: I have bought a new phone and it has come with a new sim, it will not accept the pac code as I’m a p

I have bought a new phone and it has come with a new sim, it will not accept the pac code as I’m a p

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Re: I have bought a new phone and it has come with a new sim, it will not accept the pac code as I’m

Re: I have bought a new phone and it has come with a new sim, it will not accept the pac code as I’m

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