0

Discussion topic: I have a new phone and need an esim QR code - I don't have my old phone so cannot receive a code

Reply
This message was authored by: BigJohn61

I have a new phone and need an esim QR code - I don't have my old phone so cannot receive a code

Hi, I have a new phone and need an esim QR code - I don't have my old phone so cannot receive a security code via text. - what do I do? Thanks, John

Reply

All Replies

This message was authored by: caesarome

Re: I have a new phone and need an esim QR code - I don't have my old phone so cannot receive a code

Posted by a Superuser, not a Sky employee. Find out more

Do you still have the SIM card that was on your old phone ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for BigJohn61
Level 0 icon
Topic Author
This message was authored by: BigJohn61

Re: I have a new phone and need an esim QR code - I don't have my old phone so cannot receive a code

yes  - somewhere

 

Avatar for BigJohn61
Level 0 icon
Topic Author
This message was authored by: BigJohn61

Re: I have a new phone and need an esim QR code - I don't have my old phone so cannot receive a code

I see that the phone takes a sim card too - let me try that

 

This message was authored by: caesarome

Re: I have a new phone and need an esim QR code - I don't have my old phone so cannot receive a code

Posted by a Superuser, not a Sky employee. Find out more

Your old sim should work in your new Sky phone.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply