I have a Moto G9 (play) and access point name settings are not available for this customer
I can't access data outside of my home. All the help advises me to check my APN sttings or input them manually. I can't because all I get is 'Access point name settings are not available for this customer. I was with Virgin, they moved me to O2, I had no trouble with them, but since moving to Sky I have no 4G access
Re: I have a Moto G9 (play) and access point name settings are not available for this customer
Posted by a Superuser, not a Sky employee. Find out more
Is your phone unlocked as it might not be as it could be locked to Virgin or O2 ?
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Re: I have a Moto G9 (play) and access point name settings are not available for this customer
What did you do to access data. My new Motorola phone says APN settings are not available for this user. I can only access the internet when I'm on wifi.
