Discussion topic: I have a Moto G9 (play) and access point name settings are not available for this customer

This message was authored by: aitch12 · ‎05 Sep 2024

I can't access data outside of my home. All the help advises me to check my APN sttings or input them manually. I can't because all I get is 'Access point name settings are not available for this customer. I was with Virgin, they moved me to O2, I had no trouble with them, but since moving to Sky I have no 4G access

This message was authored by: caesarome · ‎05 Sep 2024

Is your phone unlocked as it might not be as it could be locked to Virgin or O2 ?

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This message was authored by: aitch12 · ‎07 Sep 2024

I have got this problem sorted with the help of various members of the community. Thank you all for your help.

This message was authored by: Linda311 · ‎28 Sep 2024

What did you do to access data. My new Motorola phone says APN settings are not available for this user. I can only access the internet when I'm on wifi.

Discussion topic: I have a Moto G9 (play) and access point name settings are not available for this customer

I have a Moto G9 (play) and access point name settings are not available for this customer

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Re: I have a Moto G9 (play) and access point name settings are not available for this customer

Re: I have a Moto G9 (play) and access point name settings are not available for this customer

Re: I have a Moto G9 (play) and access point name settings are not available for this customer

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